If you are about to travel from New York to Philippines, it’s good to have the right information about Philippine Airlines New York Office to make your journey easier. Philippine Airlines (PAL) operates non-stop flights between New York and Manila, so getting to the Philippines from the U.S. East Coast is easy. PAL has also announced plans to increase its Manila–New York service, with additional flights scheduled from December 2026.
Whether you need help with flight reservations, ticket changes, baggage, refunds, special assistance, or general travel questions, you can use Philippine Airlines’ official customer-service channels and ticket offices.
Philippine Airlines New York Office Address
The Philippine Airlines New York sales office has been listed at:
Philippine Airlines New York Sales Office
561 Seventh Avenue, 2nd Floor
New York, NY 10018
United States
Published office information has also listed the New York sales office as temporarily closed, so passengers should verify the current office status before visiting in person.
For many services, you may not need to visit an office because Philippine Airlines provides online booking and Manage My Booking services.
Philippine Airlines New York Office Phone Number
For passengers in the United States and Canada, Philippine Airlines provides a toll-free reservations number:
1-800-435-9725 (1-800 I FLY PAL)
PAL also lists other contact channels and ticket-office assistance for customers who need help with reservations, refunds, rebooking, and special requests.
If you are calling about an existing reservation, keep your booking reference and passenger details available. This can help the representative locate your itinerary more quickly.
Philippine Airlines New York Airport
Philippine Airlines serves John F. Kennedy International Airport (JFK) for its New York–Manila flights. PAL currently operates from the existing Terminal 1 but has announced that it will move its JFK operations to The New Terminal One when that facility opens.
Because airport facilities and terminal assignments can change, passengers should check their latest PAL itinerary and airport information before traveling to JFK.
PAL’s New York service provides a nonstop connection between New York and Manila. The airline has announced additional frequencies beginning in late 2026, including an increase to four weekly Manila–New York flights from December 2, 2026, with a fifth weekly flight planned during the peak December 2026–January 2027 holiday period.
Services Available Through Philippine Airlines
The Philippine Airlines New York Office and PAL’s customer-service channels can assist with a variety of travel needs.
Book a flight
Travelers can also explore other destinations served by PAL’s network and book flights from New York to Manila on Philippine Airlines. PAL also offers online booking tools for the convenience of travelers who wish to make their own reservations.
Rebooking and ticket change
If your travel plans change, PAL’s Manage My Booking feature lets eligible passengers make changes and voluntarily rebook domestic or international flights. Some bookings, such as certain group reservations, agency bookings, and itineraries containing other airline segments, may have restrictions.
Cancelation & Refund of Flight
Refunds can be requested for eligible passengers via Manage My Booking. PAL’s reservations team or a PAL ticket office can assist with certain reservations, such as reissued tickets, award tickets, specific payment methods or other restricted bookings. Applicable fees may apply.
Luggage assistance
Should you have any questions about your baggage, passengers can approach Philippine Airlines prior to or after your trip. It is useful to keep your ticket information and baggage details available when requesting assistance.
Special Assistance
PAL provides assistance for passengers who need services such as wheelchair support. The airline recommends requesting certain disability-related services in advance so the appropriate teams can make arrangements.
Passengers requiring services such as a stretcher, oxygen, or bassinet can contact the PAL reservations hotline or a PAL ticket office for assistance.
List of all Philippine Airlines Offices.
Manage Your Philippine Airlines Booking Online
You may be able to complete many tasks without visiting the New York office. Philippine Airlines’ Manage My Booking service allows eligible passengers to view their reservations, make certain changes, select or change their seats, manage some special service requests and request eligible ticket refunds.
This can be particularly convenient for travelers who are unable to visit the New York sales office.
Philippine Airlines New York to Manila Flights
PAL’s New York service operates through JFK and connects passengers directly with Manila. The airline promotes its New York flights as part of its North American network and has announced additional service to meet growing demand.
Passengers can check the current schedules, fares, baggage allowances and available travel dates through the official Philippine Airlines booking system. PAL’s current New York flight listings also show available JFK routes and fares, although prices and availability can change.
Brief
The Philippine Airlines New York Office is a useful resource for passengers traveling between New York and the Philippines, especially for reservations, ticket assistance, refunds, rebooking, baggage questions and special travel requirements. Since office availability and JFK terminal arrangements can change, it is a good idea to confirm the latest information with Philippine Airlines before visiting an office or heading to the airport. Many routine requests can be managed by PAL’s website, Manage My Booking service and U.S. toll-free reservations line without the need for a visit in person.